Chocolate Cortés Chocolate Dulce tiene el sabor perfecto para una taza de chocolate caliente. Elaborado a partir de cacao caribeño, catalogado como uno de los mejores chocolates del mundo. Solo agrega un trozo de la barra de chocolate a la leche tibia, retírala y tendrás una increíble taza de chocolate caliente. Sin colesterol. Sin grasas trans.
Ordered as a gift for my children and it arrived inedible and degraded. The chocolate was wrapped tightly, not wet to the touch, so this clearly happened in storage or before shipping. I can't imagine why any company would ship such obviously flawed product, especially with food safety issues. I have followed up several times with Cortes for support and had no response. Will never order from them again.
Dear Matt,
We are deeply sorry to hear about your disappointing experience with our Chocolate Cortés Bar. We take food safety very seriously and we regret that this was not reflected in your recent purchase.
We assure you that we have strict quality control measures in place to ensure that all of our products are of the highest quality when they leave our facilities. We understand your concerns and we are currently investigating this matter further to prevent any similar incidents from occurring in the future.
We apologize for any inconvenience this may have caused and we appreciate you bringing this to our attention. We would like to make things right and would appreciate the opportunity to discuss this matter with you further.
Thank you for your feedback and we hope to have the chance to regain your trust in our brand.