From the mountains of Lares, where the earth generously gives us its best fruits, comes Café Hacienda Lealtad. A product that sprouts in the heart of a farm founded in 1830 and serves as the inspiration of a family of coffee tradition.
Café Hacienda Lealtad, 100% of Puerto Rico, acquires its attributes when great care and the topography and tropical climate of the mountains are combined. Cultivated in the shade at 1,200 feet above sea level, every sip of Café Hacienda Lealtad transports you through time and celebrates the endeavors and lives of our jíbaros (Puerto Ricans of the rural regions of Puerto Rico, commonly farmers) in the coffee plantations.
Inspired by the coffee traditions of its historic plantation Café Hacienda Lealtad in Lares, Puerto Rico, our coffee awakens your senses in a unique experience of aroma and flavour.
Every day, our coffee farmers honor coffee tradition as they zealously and carefully select the ripe fruits of our 100% Puerto Rican coffee. Their laborious hands work to produce a coffee that is carefully produced from its cultivation and harvest up to the instant you delight in a cup of this special roast. Explore our many coffee varieties, each with special characteristics that deliver only the finest coffee of Puerto Rico to the table of the most exigent coffee fanatic.
After two days of a failed delivery, I reached out to customer service to report the issue. Their response was simply: "Check with your local USPS service ASAP." I explained that this option was not feasible, but they refused to offer any further assistance. Please be aware of the poor customer service at Puerto Rico Coffee Hub.
Hi Irvin:
As we thoroughly explained in our individual communications with you, this error is almost always solved by visiting the local postal office and asking about the package by utilizing the tracking number we provide. Many of our clients have had similar issues but have solved them through contacting their local USPS. Unfortunately, your personal refusal to visit the postal office limited your options and resulted in your discontentment. USPS specializes in their field and utilize multiple methods to track and find individual packages, they have many ways to help you.
Sometimes our partner USPS holds packages at the office, but as for our business, we did our part in swiftly processing your order, maintaining you up to speed with the package status, and offering viable solutions to your situation via email.
Thank you for sharing your experience with us, we strive to always listen to our customers.
-PRCH Team
G
Gustavo
Excellent coffee
M
Mayra Lopez
Excelente cafe
Hello Mayra! Thank you for leaving a review for our Café Hacienda Lealtad Ground Coffee! We're so glad to hear that you think it's excellent. We hope you continue to enjoy it. Cheers!